About me
Product and technology leader with a track record of innovation, business results, building high-performing teams. Proven success in strategy, product vision, scaling services, driving operational efficiencies. Expertise in applying AI towards product making, customer support, customer experience. Leadership style that balances IQ, EQ, and AQ to build resilient, inclusive teams.
🚀 Scaled AI-first product orgs powering Microsoft 365, supporting 400M+ MAUs
🤝 Led 100+ cross-functional orgs across product, engineering, and customer success
🧠 Passionate about PLG, disruptive innovation, and people-first cultures
Superpowers: AI & ML Applications, Cloud Security/Perf/Reliability, Customer Support/NPS at scale, Product Building, PLG Strategies, Ability to dive deep and zoom out, Creating structure from ambiguity, Building high performance teams, Cross-organizational leadership, Drinking from firehoses
